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Job Title
Accounts Receivable Specialist - Tunisia
Employment Type
Full Time
Experience
4 to 7 years
Salary
Negotiable
Job Published
04 October 2024
Job Reference No.
239774968

Job Description

The Accounts Receivable & Collections Specialist will manage outstanding customer invoices, follow up on payments, and handle any discrepancies to ensure timely collection and accurate financial reporting.

Key Responsibilities:

  1. Accounts Receivable Management:
    • Monitor and track all unpaid or partially paid invoices.
    • Update invoice statuses based on customer feedback using internal tracking systems.
  2. Collections & Payment Follow-Up:
    • Collaborate with the Customer Support Team and Project Managers to follow up on outstanding payments.
    • Issue dunning (reminder) letters to customers twice a month:
      • 1st reminder: Sent on the 15th of each month for current invoices.
      • 2nd reminder: Sent at the beginning of the month for invoices from the previous period.
    • Track the number of reminders sent and adjust the tone of follow-up communication accordingly.
  3. Invoice Discrepancies & Dispute Resolution:
    • Resolve issues related to pricing, quantity, or customer rejection of invoices (AR-PRC-DIF, AR-QTY-DIF, AR-DBT).
    • Collaborate with customers to resolve validation or approval delays (AR-CST).
  4. Bad Debt Accrual:
    • Accrue unpaid invoices as bad debt when necessary, ensuring accurate accounting records.

Ideal Candidate Profile:

  • Experience in accounts receivable, collections, or financial administration.
  • Strong communication skills to engage with clients and resolve issues.
  • Detail-oriented with excellent organizational skills.
  • Ability to handle disputes and follow up systematically.
  • Familiarity with invoice tracking and accounting systems.

Skills

Industries

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